Focused on our clients
and their success!
Online Help
Carrus Technologies provides a wide array of tutorials for our products, allowing our clients to gain a full understanding of Carrus software systems and how they integrate with business processes.
The online assistance provided by SMS and JMS is a useful resource that will help you take advantage of new features and functionalities, all of which have practical applications for the management of your business.
To watch our video presentations, click on the Video option in the Carrus Online Help area and you will be automatically redirected to our YouTube channel.
For online technical support, or if you have questions about our solutions or services,
please contact us
Customer Service
At Carrus, one of our strengths is our commitment to excellent customer service.
Our experienced team is always available to answer your questions, and our support agents are dedicated and highly knowledgeable about the market that you operate in.
We respond quickly to your inquiries and provide an efficient, personalized service.
You can contact us by telephone Monday to Friday from 7 am to 5 pm, or by email at cs@carrus.ca.
We are also available for emergency consultation from 5 pm to 9 pm, Monday to Friday as well as 7 am to 5pm on Saturdays.
Contact us
(450) 449-8720
East Tower, Office 255
Longueuil, QC
J4K 5G4 Canada
Support
With Carrus as your business partner, you benefit from the reliability of turnkey software solutions.
Our experts handle the installation of Carrus software and can advise you about which equipment to purchase. Our team members are authorized resellers of IBM and Lenovo products, and are well-equipped to help you make the right decisions at competitive prices.
By working with the industry professionals at Carrus, you benefit from peace of mind during the installation process, training and beyond.
Installation
The following services are included with the installation of Carrus software solutions:
- Analysis of your business needs
- Analysis of your current IT environment
- Project management during implantation
- Personalized training to get started
- Data transfer and conversion plan
- Support during launch
- Post-launch follow-up
Training
Having the right tools for the job is one thing. Using them to their maximum potential is another.
To provide an opportunity for all of your employees to become comfortable with Carrus software solutions, we offer individual or group training once your system has been installed.
Our scalable solutions are subject to regular updates, including the addition of new functionalities. Because of this we suggest that you contact us promptly to request a training session to learn about the latest version of your solution.
These additional training sessions will allow you and the members of your team to develop a deep understanding of the software and to master the management tools that are available to you.